With various parts of my work roles we’ve been looking at quality improvement methodologies including PDSA Cycles which usually require a degree of process mapping in advance to see how you can improve your business processes.
I’ve found a couple of tools that are useful to do this online (for those that don’t already have diagramming tools in their office suite).
- Draw.io – free integrates with many cloud storage services for sharing, but you need paid tier to access some shape types.
- Gliffy – has 14day Free trial option and option for teams
- LucidChart – has Free tier with access to all drawing tools, and competitively priced tier for 3 members of a team to collaborate.