Tools to do Process Mapping Diagrams in the cloud

With various parts of my work roles we’ve been looking at quality improvement methodologies including PDSA Cycles which usually require a degree of process mapping in advance to see how you can improve your business processes.

I’ve found a couple of tools that are useful to do this online (for those that don’t already have diagramming tools in their office suite).

  • Draw.io – free integrates with many cloud storage services for sharing, but you need paid tier to access some shape types.
  • Gliffy – has 14day Free trial option and option for teams
  • LucidChart – has Free tier with access to all drawing tools, and competitively priced tier for 3 members of a team to collaborate.

Re-use your router as an Access Point

Been having some fun trying to improve wi-fi around my house due to the location of the incoming master socket at one end of the building rather in the middle of it. In the end I’ve had to use a wired option to move internet through the house; so having got fibre broadband I thought I could re-use my old tp-link router as an access point which turns out to be quite easy to set up. However I kept having problems until I realised that you don’t plug the wire into the WAN port on the router you use one of the LAN ports otherwise it starts messing around with NAT and the network doesn’t work. Also it turns out you can use the same SSID and password to make it easy for your wireless devices to hop from one access point to another; my tp-link device automatically picked a clear channel so I didn’t need to worry about same channel interference, but I did turn down the power so that devices would in preference find the fibre router access point directly.

Switch off shared Calendar Alerts in iOS

The nirvana of being able to share calendars with my family but not have my iOS device pop up with alerts when they have a visit to the dentist or another meeting that I’m not going to has eluded me for some time.  I suspect it would be a feature in a release of iOS as I had previously noted that it was an issue for Apple’s employees. I was pleased to eventually find that it is now possible in iOS 7 and 8 when on a recent repeat google search I found How to Turn Off Shared Calendar Alerts on iPhone or iPad in iOS 7 or iOS 8 unfortunately this only seems to work for share iCloud calenders and not if you use Google calenders.

using CUPS under Yosemite Mac OS X 10.10

Since upgrading to Yosemite I found that my CUPS based printer was not working. Looking at the console logs it appears that this is due to an issue with sandboxing in Ysomite. I eventually found one site with a solution which fixed my problem – i.e. relax sand-boxing for CUPS so that it works again http://www.macobserver.com/tmo/forums/viewthread/86495/#652649. This works much better than any of the other methods of dealing with sand-boxing (e.g. moving the ghostscript files or editing the .ppd definition). It does however bypass the point of sand-boxing, thus introducing the risk of s security hole in the system, but until someone comes up with a version of CUPS that supports sand-boxing, relaxing the requirement seems the easiest solution.

Mail.app folders not sorting alphabetically

I managed to accidentally change the order of my folders for an Exchange Server in Mail.app and found it impossible to get them to return to alphabetical order by dragging folders around. I found the following solution on Apple Forums

https://discussions.apple.com/message/11157240#11157240

Basically you need to delete/rename (depending on your back strategy or paranoia level) .mboxCache.plist for the relevant account whilst Mail is not running then start it up again.